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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mishaela Gerber

Mishaela Gerber

April 1, 2026

5  out of  5
rating by Mishaela Gerber
"Really great experience working with Jeremy. He was knowledgeable, kind, and easy to work with, and saved me money without making the process confusing or stressful. I was able to get auto, renters, and life insurance for less than I was paying before, which honestly says a lot. Definitely recommend if you want someone who knows what they’re doing and actually helps."
We responded:
"Thanks for the kind words Mishaela! I'm thrilled we were able to help you with your auto/home/life insurance and make the process stress-free! Welcome to the Jeremy Melius State Farm family!"
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Michelle Bowling

March 24, 2026

5  out of  5
rating by Michelle Bowling
"Amazing!!!!"
We responded:
"Thanks for the review Michelle! Welcome to the Jeremy Melius State Farm family!"
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aloysius migadde

March 23, 2026

5  out of  5
rating by aloysius migadde
"Good experience"
We responded:
"Thanks for the review Aloysius! I'm thrilled you had a good experience with our office. Welcome to the Jeremy Melius State Farm family!"
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tracey labrier

March 16, 2026

5  out of  5
rating by tracey labrier
"I appreciate your help Jeremy for taking the time to explain my coverage options. You made the process so easy. Your professionalism is commendable! I will be referring your services to friends & family. Thank you"
We responded:
"Thanks for the kind words and in advance for the referrals! You were a pleasure to work with and look forward to continuing that in the future. Welcome to the Jeremy Melius State Farm family!"
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Veronica Aguilar

March 10, 2026

5  out of  5
rating by Veronica Aguilar
"I was amazed at the wonderful service Dora gave me today. Very knowledgeable. I highly recommend his office he was very quick when I walked in greeted me and offered a beverage. His office is very clean. Just a friendly atmosphere."
We responded:
"Thank you for the kind words Veronica! I'm thrilled Dora was able to help you with your auto insurance needs today. Welcome to the Jeremy Melius State Farm family!"
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Michael Oliver

March 9, 2026

5  out of  5
rating by Michael Oliver
"Quick and easy straightforward and out of there fast."
We responded:
"Thanks for the review Michael! Glad we were able to get you covered quick and easy! Welcome to the Jeremy Melius State Farm family!"
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jedidiah wynne

March 2, 2026

5  out of  5
rating by jedidiah wynne
"Very quick and easy process of getting insured"
We responded:
"Thanks for the review Jedidiah! I'm glad we were able to make the process easy for you! Welcome to the Jeremy Melius State Farm family!"
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Rick Arellano

February 27, 2026

5  out of  5
rating by Rick Arellano
"Great service! Answered every question and e-mail promptly. Highly recommend."
We responded:
"Thank you for the kind words Rick. I'm glad we were able to meet your needs in a timely fashion. Welcome to the Jeremy Melius State Farm family!"
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Sean Pierce

February 25, 2026

5  out of  5
rating by Sean Pierce
"Jeremy contacted me about updating my life insurance, which had great timing for updating all of my insurance. He did a great job walking me through each step and explaining details and definitions. I also had some more in depth questions, since I would like to be more knowledgable about where my money goes, and he was great at providing explanations. Finally, he was very easy to get along with and while the computers can take a while, we just talked and got to know each other. Also confetti for a completed document!"
We responded:
"Thanks for the kind words Sean! It was a pleasure working with you and I look forward to getting to know you better. I'm proud to have you as part of our Jeremy Melius State Farm family!"
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Dottie Strickland

February 17, 2026

5  out of  5
rating by Dottie Strickland
"Jeremy at State Farm explained everything to me with details of each policy and cost of each. I was able to complete two policies via the phone. I was able to send him a couple of documents with only one phone call to complete his request. Working with a State Farm agent has made changing insurance very easy. I have not been put on hold one time or transferred to someone I could not understand. Thanks State Farm Agent"
We responded:
"Thank you for the kind words Dottie! I'm so happy we were able to get you covered conveniently over the phone with just one call! It was a pleasure working with you as well! Thank you again and welcome to the Jeremy Melius State Farm family!"
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Robert Hickox

January 30, 2026

5  out of  5
rating by Robert Hickox
"I want thank State Farm, my agent Dora from the Lubbock office, for making me feel accepted and she helped me with no stress, treated me with honor. Thank you state farm and Dora for be there for me."
We responded:
"Thanks for the kind words Robert! I'm thrilled Dora was able to get you taken care of and we love to see our customer's smiling faces! Welcome to the Jeremy Melius State Farm family!"
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Krislynn Brooke

January 22, 2026

5  out of  5
rating by Krislynn Brooke
"Jeremy and Dora were very friendly, made sure I understood everything, were able to get me a quick quote, worked to meet the auto coverage I wanted, and the cost was great too. All in all 10/10."
We responded:
"Thanks for the kind words Krislynn. We're so excited we were able to get you the coverage you wanted at a great price, talk about a Personal Price Plan! Welcome to the Jeremy Melius State Farm family!"
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Carlwayne

January 21, 2026

5  out of  5
rating by Carlwayne
"Dora my agent was very professional and very pleasant. Highly recommended!!"
We responded:
"Thanks for the kind words Carlwayne. We're excited to hear Dora did a great job for you! Welcome to the Jeremy Melius State Farm family!"
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Keevt Whaley

January 20, 2026

5  out of  5
rating by Keevt Whaley
"Very good customer service I was very satisfied"
We responded:
"Thank you for the kind words Keevt! Welcome to the Jeremy Melius State Farm family!"
Profile photo of Abdullahi Baru

Abdullahi Baru

January 17, 2026

5  out of  5
rating by Abdullahi Baru
"I was amazed by the service provided from Dora Hernandez. She ensured that I got full coverage for my auto insurance with discounts. I am now paying the same amount as before for full coverage. My mind was blown and I will seriously recommend that you consider to change your insurance to statefarm because you will get value for your hard earned money."
We responded:
"Thank you for the kind words Abdullahi! We're thrilled that Dora was able to help you and get you more coverage for a great price! Thanks again and welcome to the Jeremy Melius State Farm family!"
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Crispus Ankomah

January 16, 2026

5  out of  5
rating by Crispus Ankomah
"Great insurance coverage."
We responded:
"Thanks for the review Crispus! Glad you were able to get you fixed up with great coverage. Welcome to the Jeremy Melius State Farm family!"
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Jay Sosa

November 18, 2025

5  out of  5
rating by Jay Sosa
"Jeremy and team were amazing. Great deals and great service!!!"
We responded:
"Thanks for the review Jay! It was a pleasure helping you bundle your home and auto! Welcome to the Jeremy Melius State Farm family!"
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John Morrison

November 17, 2025

5  out of  5
rating by John Morrison
"Ready to work with and ready to understand. Wish more things were like this!"
We responded:
"Thanks for the review John! Congrats on the new car and we're happy you chose us to protect it! Welcome to the Jeremy Melius State Farm family!"
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wade zhuo

November 11, 2025

5  out of  5
rating by wade zhuo
"Dora is very goooooood!"
We responded:
"We couldn't agree more, Dora is wonderful! Thanks for the kind words and welcome to the Jeremy Melius State Farm family! "
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Mackensi Schooley

October 31, 2025

5  out of  5
rating by Mackensi Schooley
"Very helpful experience with fair pricing!"
We responded:
"Thanks for the review Mackensi! It was a pleasure working with you today! Welcome to the Jeremy Melius State Farm family!"
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Michael Wilson

October 28, 2025

5  out of  5
rating by Michael Wilson
"Great experience, Dora did wonderful"
We responded:
"Thanks for the kind words Michael! Dora is amazing and I'm glad you had a great experience with us! Welcome to the Jeremy Melius State Farm family!"
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Daniel Johnston

October 22, 2025

5  out of  5
rating by Daniel Johnston
"Dora was very helpful and found a perfect plan for me. Fast easy and great service highly recommend!"
We responded:
"Thanks for the review Daniel! I'm glad Dora was able to get that Perfect Price Plan for you! Welcome to the Jeremy Melius State Farm family!"
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Alvin Hossain

September 30, 2025

5  out of  5
rating by Alvin Hossain
"Jeremy’s awesome to deal with and a real nice guy. No pressure at all just straight up options and super clear explanations. He even hooked me up with the college student discount which was nice. He takes his time and doesn’t rush you just makes sure you actually get what’s going on. For a college student and young driver especially being walking distance from Tech campus I’d recommend him as the best"
We responded:
"Thanks for the kind words Alvin! It was a pleasure working with you and I hope you enjoy your new car! Thanks again and welcome to the Jeremy Melius State Farm family!"
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Jordan Champion-Silva

August 28, 2025

5  out of  5
rating by Jordan Champion-Silva
"I recently switched over my insurance with Jeremy, and I couldn’t be happier! The process was smooth, stress-free, and handled with genuine care. Not only were the rates unbeatable, but the level of service and attention to detail truly stood out. It feels good knowing I have someone I can trust looking out for me. Highly recommend to anyone considering making a switch, you’ll be in great hands!"
We responded:
"Thanks for the kind words Jordan! It was a pleasure working with you and we look forward to providing you with excellent service in the future. Thanks again and welcome to the Jeremy Melius State Farm family!"
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Stacy celey

August 27, 2025

5  out of  5
rating by Stacy celey
"Jeremy was quick at getting back with me, he is very easy to work with and is very knowledgeable! He found us a good rate on our auto policy and we are looking at side by side and boat coverage now!!"
We responded:
"Thanks for the kind words Stacy! I'm glad we were able to help you with your autos and looking forward to covering the toys! Welcome to the Jeremy Melius State Farm family!"