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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Hickox

January 30, 2026

5  out of  5
rating by Robert Hickox
"I want thank State Farm, my agent Dora from the Lubbock office, for making me feel accepted and she helped me with no stress, treated me with honor. Thank you state farm and Dora for be there for me."
We responded:
"Thanks for the kind words Robert! I'm thrilled Dora was able to get you taken care of and we love to see our customer's smiling faces! Welcome to the Jeremy Melius State Farm family!"
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Krislynn Brooke

January 22, 2026

5  out of  5
rating by Krislynn Brooke
"Jeremy and Dora were very friendly, made sure I understood everything, were able to get me a quick quote, worked to meet the auto coverage I wanted, and the cost was great too. All in all 10/10."
We responded:
"Thanks for the kind words Krislynn. We're so excited we were able to get you the coverage you wanted at a great price, talk about a Personal Price Plan! Welcome to the Jeremy Melius State Farm family!"
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Carlwayne

January 21, 2026

5  out of  5
rating by Carlwayne
"Dora my agent was very professional and very pleasant. Highly recommended!!"
We responded:
"Thanks for the kind words Carlwayne. We're excited to hear Dora did a great job for you! Welcome to the Jeremy Melius State Farm family!"
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Keevt Whaley

January 20, 2026

5  out of  5
rating by Keevt Whaley
"Very good customer service I was very satisfied"
We responded:
"Thank you for the kind words Keevt! Welcome to the Jeremy Melius State Farm family!"
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Abdullahi Baru

January 17, 2026

5  out of  5
rating by Abdullahi Baru
"I was amazed by the service provided from Dora Hernandez. She ensured that I got full coverage for my auto insurance with discounts. I am now paying the same amount as before for full coverage. My mind was blown and I will seriously recommend that you consider to change your insurance to statefarm because you will get value for your hard earned money."
We responded:
"Thank you for the kind words Abdullahi! We're thrilled that Dora was able to help you and get you more coverage for a great price! Thanks again and welcome to the Jeremy Melius State Farm family!"
Profile photo of Crispus Ankomah

Crispus Ankomah

January 16, 2026

5  out of  5
rating by Crispus Ankomah
"Great insurance coverage."
We responded:
"Thanks for the review Crispus! Glad you were able to get you fixed up with great coverage. Welcome to the Jeremy Melius State Farm family!"
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Jay Sosa

November 18, 2025

5  out of  5
rating by Jay Sosa
"Jeremy and team were amazing. Great deals and great service!!!"
We responded:
"Thanks for the review Jay! It was a pleasure helping you bundle your home and auto! Welcome to the Jeremy Melius State Farm family!"
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John Morrison

November 17, 2025

5  out of  5
rating by John Morrison
"Ready to work with and ready to understand. Wish more things were like this!"
We responded:
"Thanks for the review John! Congrats on the new car and we're happy you chose us to protect it! Welcome to the Jeremy Melius State Farm family!"
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wade zhuo

November 11, 2025

5  out of  5
rating by wade zhuo
"Dora is very goooooood!"
We responded:
"We couldn't agree more, Dora is wonderful! Thanks for the kind words and welcome to the Jeremy Melius State Farm family! "
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Mackensi Schooley

October 31, 2025

5  out of  5
rating by Mackensi Schooley
"Very helpful experience with fair pricing!"
We responded:
"Thanks for the review Mackensi! It was a pleasure working with you today! Welcome to the Jeremy Melius State Farm family!"
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Michael Wilson

October 28, 2025

5  out of  5
rating by Michael Wilson
"Great experience, Dora did wonderful"
We responded:
"Thanks for the kind words Michael! Dora is amazing and I'm glad you had a great experience with us! Welcome to the Jeremy Melius State Farm family!"
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Daniel Johnston

October 22, 2025

5  out of  5
rating by Daniel Johnston
"Dora was very helpful and found a perfect plan for me. Fast easy and great service highly recommend!"
We responded:
"Thanks for the review Daniel! I'm glad Dora was able to get that Perfect Price Plan for you! Welcome to the Jeremy Melius State Farm family!"
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Alvin Hossain

September 30, 2025

5  out of  5
rating by Alvin Hossain
"Jeremy’s awesome to deal with and a real nice guy. No pressure at all just straight up options and super clear explanations. He even hooked me up with the college student discount which was nice. He takes his time and doesn’t rush you just makes sure you actually get what’s going on. For a college student and young driver especially being walking distance from Tech campus I’d recommend him as the best"
We responded:
"Thanks for the kind words Alvin! It was a pleasure working with you and I hope you enjoy your new car! Thanks again and welcome to the Jeremy Melius State Farm family!"
Profile photo of Jordan Champion-Silva

Jordan Champion-Silva

August 28, 2025

5  out of  5
rating by Jordan Champion-Silva
"I recently switched over my insurance with Jeremy, and I couldn’t be happier! The process was smooth, stress-free, and handled with genuine care. Not only were the rates unbeatable, but the level of service and attention to detail truly stood out. It feels good knowing I have someone I can trust looking out for me. Highly recommend to anyone considering making a switch, you’ll be in great hands!"
We responded:
"Thanks for the kind words Jordan! It was a pleasure working with you and we look forward to providing you with excellent service in the future. Thanks again and welcome to the Jeremy Melius State Farm family!"
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Stacy celey

August 27, 2025

5  out of  5
rating by Stacy celey
"Jeremy was quick at getting back with me, he is very easy to work with and is very knowledgeable! He found us a good rate on our auto policy and we are looking at side by side and boat coverage now!!"
We responded:
"Thanks for the kind words Stacy! I'm glad we were able to help you with your autos and looking forward to covering the toys! Welcome to the Jeremy Melius State Farm family!"
Profile photo of Amanda Johnston

Amanda Johnston

August 26, 2025

5  out of  5
rating by Amanda Johnston
"Dora is top notch!"
We responded:
"Thanks Amanda, We couldn't agree more. Dora is amazing!"
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Rebecca

August 23, 2025

5  out of  5
rating by Rebecca
"Dora went above and beyond to help me with my quote! She was able to save me over $100 between my auto and renters insurance with better coverage!! After looking for six months, multiple phone conversations with other carriers, and numerous online quotes, this was all it took to finally have affordable insurance again! 100/10 recommend"
We responded:
"Thank you and welcome to the Jeremy Melius State Farm family. We're thrilled Dora was able to take care of your needs and save you $$. Glad to hear your search is over and we look forward to a long relationship with you!"
Profile photo of Marcos Moreno (Bella)

Marcos Moreno (Bella)

August 20, 2025

5  out of  5
rating by Marcos Moreno (Bella)
"Dora was amazing. Excellent service very knowledgeable very patient thank you."
We responded:
"Thank you for the kind words Marcos, always great to hear from our customers. I'm glad Dora was able to help you, She is amazing!"
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Whitney Celey

August 13, 2025

5  out of  5
rating by Whitney Celey
"Jeremy was great to work with. He was quick, efficient, informative, and overall a great guy! Highly recommend if you’re needing any insurance!"
We responded:
"Thanks Whitney, It was a pleasure helping you and let us know if there is anything else we can do. Welcome to the Jeremy Melius State Farm family!"
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Jessica Washington

August 11, 2025

5  out of  5
rating by Jessica Washington
"Dora helped my grandmother out and was very informative in explaining the coverages. Excellent place to go! Really nice folks!"
We responded:
"Thank you for the kind words Jessica. We're thrilled Dora was able to help your grandmother and meet her needs. Welcome to the Jeremy Melius State Farm family!"
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danny melius

August 1, 2025

5  out of  5
rating by danny melius
"great service, friendly people. will definitely take care of you!"
We responded:
"Thanks for the review Danny!"
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Viraj Vaishnav

July 24, 2025

5  out of  5
rating by Viraj Vaishnav
"The team at State Farm in Lubbock is professional and very courteous. They explained my options clearly and helped me choose the right coverage. The staff members were prompt and easy to reach. Overall, a reliable and trustworthy place."
We responded:
"Thanks for the review and the kind words, Viraj! Im glad we were able to meet your needs and I'd like to welcome you to the Jeremy Melius State Farm family! "
Profile photo of Freddy Ramirez

Freddy Ramirez

July 24, 2025

5  out of  5
rating by Freddy Ramirez
"Dora was very helpful and explained everything"
We responded:
"Thanks for the review Freddy! Dora's great and I'm glad she was able to help you!"
Profile photo of ShaLonda Ross

ShaLonda Ross

July 23, 2025

5  out of  5
rating by ShaLonda Ross
"Everyone was super nice. And made my process so easy. Thank you all!"
We responded:
"Thanks for the kind words Shalonda! I'm glad we were able to make the process easy for you! "
Profile photo of Carolyn Rowley

Carolyn Rowley

July 21, 2025

5  out of  5
rating by Carolyn Rowley
"Jeremy Melos at State Farm is a great agent. Happy he’s in Lubbock!"
We responded:
"Thanks for the review Carolyn, Happy to hear the kind words and happy to be here in Lubbock too!"